Ordering - Kits and Parts
Kits and Parts can be ordered directly from our website using the "Add to Cart" button on each product page.
Payment
We accept most credit and debit cards through our secure payment processor, PayPal. A PayPal account is not required!
Please note that all prices on this site are in US Dollars.
Taxes
Residents of Canada will be charged 5% GST.
Shipping - please read carefully
We normally ship within one business day of cleared payment being received.
We ship by USPS or Canada Post exclusively
The normal transit time for items to the US is 4-10 working days. Overseas is 6-14 working days.
Most of our items are shipped from Washington State. Please note that deliveries to Canada are not charged duty because our parts are NAFTA-exempt since they are made in North America. Postal deliveries are generally not charged any brokerage fees, though large orders may be charged a $7.50 (approximate) Canada Border Services Agency service charge.
There are no government fees on shipments to the US under $200.
Ordering - e-manuals
Ordering is easy! Click on the 'Add to Cart' link on any product page. You will be taken to the secure PayPal website where you can complete the purchase using most credit or debit cards or your PayPal account. (A PayPal account is not required).
A download link will be sent to your email where you will be able to login and download your e-book in pdf format.
Tip: If you can't find the download link email in your inbox, check your junk or spam folder. Sometimes overenthusiastic spam filters will pick up the email from us.
To view the file, you'll need Adobe pdf reader on your computer, available here for free. If you're using an e-book reader, like Kindle, it will usually have native pdf support already installed.
Returns
We will gladly accept for exchange any parts that are listed incorrectly in our online catalog, that we have shipped in error, or that are defective.
Shipping charges are non-refundable.
(updated June 29, 2012 )
Shipping Methods -
Summary
USA
| All states | Small Packet Air, 4-10 working days, $7.00 -up |
Canada
| Most locations | Priority Mail / Expedited Parcel, 4-10 working days, $13.00 and up |
Overseas
| Priority Mail | $19.95 - up |
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